About Droz
Integrations
WhatsApp
Services
Success Case
Blog
Career
Partners
About Droz
Integrations
WhatsApp
Services
Success Case
Blog
Career
Partners
Functionalities
contact us
Droz’s Functionalities
Analytical Reports
Track quantitative and qualitative performance indicators and metrics
Extraction and sending PDF reports
Set up to periodically receive reports in PDF and in your email
Doorman Bot
Make a sorting bot that identifies your client’s intention and directs you to the correct bot
Doorman Bot
Make a sorting bot that identifies your client’s intention and directs you to the correct bot
Conversation Flow
Develop conversation flows to guide the visitor in branched dialogues
Conversation Flow
Develop conversation flows to guide the visitor in branched dialogues
Chatting History
Consult and analyze all conversations, recording history and collecting ideas
Costumers Feedback
Collect feedback from your customers through the options: 5 stars, NPS, positive/negative and comments
Available 24/7
Chatbot available 24/7 with multiple service capacity
100% Responsiveness
The chatbot screen is adapted for all different devices
Saas Product
Droz is hosted in a cloud system, without need installation
Saas Product
Droz is hosted in a cloud system, without need installation
Abandoned Chats
If the user leaves the conversation we can still help you and botão: send the data
Abandoned Chats
If the user leaves the conversation we can still help you and botão: send the data
Easy Connection
Receive and botão: send informations about your system in a easy way through API Rest
Native Integrations
We have native integrations with: Zendesk, Salesforce, Watson, RD Station, Zopim chat and others
Selection or Drop-down list
If you have a lot of options to give to your client, a drop-down list may be the best option
Image
A picture is worth a thousand words, so this component can show what your customer wants straight away
Plug and play
Just copy a javascript code on your website and the bot will appear to your customers
Plug and play
Just copy a javascript code on your website and the bot will appear to your customers
Transshipment to human
If the bot fails to solve your client’s problem, we transfer the service to a human
Transshipment to human
If the bot fails to solve your client’s problem, we transfer the service to a human
Customizable Layout
Configure colors, logo and image of the virtual assistant to have the same visual identity as your company
Attached files
Receive files and vouchers as documents from your customers
Carousel
With static and dynamic options, interactively shows several options for your customer, whether on the desktop or on the phone
NLP
Natural language processing, which uses artificial intelligence to facilitate communication between machine and humans
Buttons
One of the components that connect two or more stages. You give options and the customer clicks to go to a certain point in their journey
See what Droz can do?
Contact us to find out how we can take the next step.
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